Insurance compensates part of the loss, but it does not replace protection. Insurers may also take a working fire alarm into account when setting terms — and question a claim if the system was missing or faulty.

Most importantly, insurance will not bring back people, customers or the time your business is closed.

Practical tips

  • Tell your insurer that you have a fire alarm and a maintenance contract.
  • Keep the maintenance logbook — it proves the system was working.
  • Check your policy for any requirements on fire protection systems.